FAQs
You deal with highly sensitive information. Security is a major concern for both you and your clients. What security measures are in place for Planbox Inno...
Mon, 25 Jul, 2022 at 4:07 PM
Yes, the Reviewer’s Worklist includes all pending reviews. Worklist Overview
Fri, 1 Mar, 2019 at 10:26 AM
If you know an Idea has been submitted but can’t find the Idea: It may have been saved as a draft, which is not accessible to anyone except the Idea autho...
Fri, 1 Mar, 2019 at 10:26 AM
There may be hidden characters in an Idea. This often occurs when text is copied and pasted from Microsoft Word. We advise you to instruct your users to avo...
Fri, 1 Mar, 2019 at 10:26 AM
To move an Idea requires one of these roles: Admin, Oversight, Master Reviewer or Review Team Leader. Ideas can be moved to another event or IdC module ...
Tue, 30 May, 2023 at 6:20 AM
Star ratings act as an engagement tool by allowing users to give a quick rating to Ideas on a scale of 1-5, with 5 being the most favored. Kudos measures pa...
Fri, 1 Mar, 2019 at 10:16 AM
Enable Shared Files to provide links to documents from the Collaborate Space. To do this, in the Admin Space > Collaborate Menu, drag the Shared Files li...
Thu, 28 Feb, 2019 at 2:05 PM
You cannot add a co-author after an Idea has been submitted; however, you can submit a request to Support and we can make this change for you.
Fri, 1 Mar, 2019 at 10:26 AM
You may need to ask your IT department to whitelist the Innovation Central server IP addresses. Please contact Support to obtain the correct IP addresses.
Fri, 1 Mar, 2019 at 10:26 AM
While Innovation Central won’t prevent you from changing the review type in the middle of an event, it is strongly suggested you avoid this as it may have u...
Fri, 1 Mar, 2019 at 10:27 AM