FAQs

How do I delete a challenge?
In the Admin Space, select Prepare for Your Event > Challenges. Click the desired challenge link, and then click Delete Challenge. Alternatively, you can...
Fri, 1 Mar, 2019 at 10:27 AM
How do I add a link to my Ask the Audience module from the Portal?
Linking any Ask the Audience or Results Engine module to a Portal is the same as adding a link to an event. In the Portal Admin Space, select Items Display,...
Fri, 1 Mar, 2019 at 10:27 AM
How do I disable anonymous submissions?
In the Admin Space > Set Up Idea Collection > Idea Form, select the disable option in the Anonymity section. Anonymity - Partial: Idea Form
Fri, 1 Mar, 2019 at 10:27 AM
Why are my users seeing 'Similar Ideas' when the Ideas are restricted?
Users with the Admin role will continue to see Similar Ideas. How do I disable the Similar Ideas feature on the Idea form?
Fri, 1 Mar, 2019 at 10:28 AM
Why aren't my Terminology changes shown?
If you’ve made changes in Terminology that are not showing in your event, ensure that a language is selected in the Admin Space > Event Details. Te...
Fri, 1 Mar, 2019 at 10:28 AM
Does “visitor” mean the same in the Event Dashboard and the Global Dashboard?
No. In the Event Dashboard, the visitor count includes hits by Imaginatik staff. The visitor count in the Global Dashboard module only includes hits by thos...
Fri, 1 Mar, 2019 at 10:28 AM
Can co-authors edit draft Ideas?
No, only the author of the draft Idea can edit a draft Idea. Note that even the draft Idea author cannot delete drafts. To delete drafts, please send a requ...
Fri, 1 Mar, 2019 at 10:28 AM
How do I make someone an Admin of all modules?
In the Profiles module, open the person’s Profile document. In the right-hand panel, click the Add as global admin link, and then click Confirm in the pop-up...
Fri, 1 Mar, 2019 at 10:28 AM
Why can't I attach more than one file to my Idea?
Check the Admin Space in the Set Up Idea Collection section > Form Options. If the Maximum per form setting is 1, then increase the number to allow additi...
Fri, 1 Mar, 2019 at 10:29 AM
With self-registration, does the Admin receive notification of new registrants?
No, with a standard self-registration setup, there is no notification of new registrants. If this is important to you, then you may want to consider using v...
Fri, 1 Mar, 2019 at 10:29 AM