FAQs
Star ratings update every 15 minutes, not immediately.
Wed, 20 Feb, 2019 at 1:27 PM
The participants list is calculated based on hits from the Tracker module to the event module. Note that this may include users who had access to the event a...
Fri, 1 Mar, 2019 at 10:31 AM
Conclusions are always restricted. All users can view the recommendation, comment and benefit, but only those with Special Roles can view the scoring, inter...
Fri, 1 Mar, 2019 at 10:21 AM
Kudos requires an overnight agent to update scores.
Fri, 1 Mar, 2019 at 10:21 AM
While Innovation Central won’t prevent you from changing the Idea form in the middle of an event, it is strongly suggested you avoid this, since previously ...
Fri, 1 Mar, 2019 at 10:22 AM
Yes, use Terminology to change various Innovation Central labels. In the Admin Space > Additional Setup > Terminology, first select a language, and th...
Wed, 27 Feb, 2019 at 9:20 AM
After creating a new Profile document, there may be a brief delay before that Profile becomes available for the new user to log in or for you to assign spec...
Fri, 1 Mar, 2019 at 10:22 AM
Admin assignments are on an individual module basis. You may have been assigned as an Admin in one event and one Portal, for example, but not in other event...
Fri, 1 Mar, 2019 at 10:23 AM
Notifications are sent between midnight and 3:00 AM server time. If your headquarters are located in Europe, then the server time zone is GMT/BST, depending...
Fri, 1 Mar, 2019 at 10:23 AM
There are two possible reasons. If you cannot see this option in any Idea from any location, then it’s likely not enabled in your site’s configuration setup...
Fri, 1 Mar, 2019 at 10:23 AM