FAQs

I have an Idea that was submitted anonymously and have not received a response to my request for identity; what can I do?
Submit a request to Support to break anonymity.  
Fri, 1 Mar, 2019 at 10:24 AM
How do I copy or move Ideas from one event to another?
When viewing an Idea, select Copy / Move Idea from the Actions menu. Complete the form and then click Submit. The copied/moved Idea in the new event include...
Fri, 1 Mar, 2019 at 10:24 AM
Can I specify acceptable email domains from which users can self-register?
Yes. In the Profiles module Admin Space > Login Help & Registration Setup, add the email domains to allow in the Email Domains Allowed for Self-Regis...
Fri, 1 Mar, 2019 at 10:25 AM
Why are reviewers' work lists displaying "There are no ideas awaiting your review" when I can see there are several?
If you've assigned Reviewers to specific Idea Groups and have confirmed there are ideas in those groups to be reviewed, but there are no ideas awaiting ...
Wed, 20 Feb, 2019 at 12:10 PM
Why is the Submit button disabled when I try to change the event name?
After you identify a new event name, you need to first click the Change event name button before the Submit button at the bottom of the page becomes enabled...
Fri, 1 Mar, 2019 at 10:35 AM
How do I add Google Analytics to my Innovation Central site?
In each module where you want to track, add the Google Analytics code snippet to the footer of the page. The code snippet is generated by Google when you cr...
Wed, 20 Feb, 2019 at 12:15 PM
Why are multiple Ideas missing?
If Ideas you know were part of an event suddenly appear to be missing, then check your Archiving settings in the Admin Space. The settings will show if the I...
Fri, 1 Mar, 2019 at 10:25 AM
How can I determine who deleted an Idea?
You cannot find who deleted an Idea on your own; however, you can obtain this information by submitting a request to Support. 
Fri, 1 Mar, 2019 at 10:25 AM
Can we hide reviews submitted from other Reviewers?
No, while you can restrict access to reviews for users who do not have Special Roles, you cannot hide reviews from other users with the Reviewer role. ...
Fri, 1 Mar, 2019 at 10:25 AM
How do I remove a language from the Portal?
In the Portal Admin Space > Terminology, highlight the language to delete in the Current Languages box, and then click Remove Language. Click OK in the p...
Thu, 28 Feb, 2019 at 2:32 PM