Planbox Imaginatik

Audience Emails include all notifications that are sent to those invited to the challenge. Each email type contains a templated message that you can use as-is, or tailor with your own language. 

Launch Email: Introduces the challenge to your audience. This email is sent on the first day of the challenge.

Encouragement Email: Reminder email sent to encourage your audience to participate in the challenge.

Final Call Email: Last email sent to your audience requesting submissions, typically sent close to the event end date.

Participants Email: Email sent to audience members who submit an Idea, acknowledging their contribution to the challenge. This email typically includes brief information on next steps in the process.

*Audience email will be sent to your entire audience. While Launch, Reminder and Final Call are the best practices, if you have any other reasons to send notifications to the audience, simply use one of these email.

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Field Descriptions

The following descriptions apply to all audience email types.

Calculate Participants: Click this button to have the system produce the Participants Email List. This calculation is based on what is set up in Event Access. After the calculation is performed, the number of participants displays below the button, as well as the View Names link, which displays the full list of user names with their email addresses.

Subject: Brief description of the email contents, displayed in the recipient’s email inbox as the subject line.

HTML vs Plain Text options: Choose to include HTML tags to allow for additional formatting options, or plain text to send email messages without any formatting.  See Text Editor for more on text formatting options. 

Body: Contents of the email message. Bracketed text in each templated message indicates where you will want to enter information specific to your challenge.  This information is not automatically populated (for example, EVENT NAME).

Revert to Default button: Click this button to return to the default email template language after making any changes to the default.

Send Test Mail button: Click this button to send the email to specified addresses prior to the full audience send. When this function is initiated, identify email addresses for the recipients in the Enter Recipients dialog box, one email address per line.

Sender Name: Name the identifies the sender of the email message in the recipient’s email inbox. You may want to consider using the name of your challenge as the sender, or leave this field blank to use the default sender, “Innovation Central”.

Email Address: Address from which the email message is sent, and to which any return emails will be sent. Leave this field blank to accept the default, “innovationcentral@imaginatik.com”.

*If you’ve named your Innovation program, Imaginatik can set the default sender and default email for your specific program. Contact imaginatiksupport@planbox.freshdesk.com to request this change.

Schedule Launch Email: Choose to send the email message immediately, specify a specific date in the future on which to send the message, or leave the default “Don’t Send” option when you are just setting up the email message and don’t yet have a specific date on which to send the message. Choosing either the Send Now or Select Date option sets the status of the Audience Email to “Enable” and will send the email. 

!Click the Submit Audience Email button to save your changes.