Overview


Effective 23 June 2018, the Innovation Central service requires a web browser that supports TLS 1.2 or newer

.

Transport Layer Security (TLS) guarantees encrypted communications between a client and a web server via HTTPS. It replaces the now deprecated Secured Sockets Layer (SSL) protocol. When web traffic is encrypted with TLS, users see a green padlock in their browser window, near the URL box.


TLS 1.2 became the industry standard in 2008. Both the Payment Cards Industry Security Standards Council (PCI SSC) and the National Institute of Standards and Technology (NIST) endorse TLS 1.2 for tighter security on the web.


TLS versions 1.0 and 1.1 are vulnerable to certain types of cryptographic attacks.



Upgrade your browser


To get TLS 1.2 support, upgrade to the latest version of the following browsers:


  • Apple Safari
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge


Visit Browse Happy for the upgrade links of the most popular browsers.



Getting help


Please contact your helpdesk if you require further assistance and provide them the following technical information:


  • Protocol supported by the service: TLSv1.2
  • Ciphers supported by the service: TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,

       TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256, TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA, 

       TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384, TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384, 

       TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA